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CREEZ provide 1 years quality warranty for most of indoor & outdoor playground equipment.

For domestic market we will replace or repair by technique worker for any problem except intentional damage

For International buyers we will replace by courier for broken parts as free or only collect cost fee. 

For distributor we will offer extra component for replace and after-sale service.

Notice: we are glad to receive your photo after installation that we care if the installation is suitable

or not, if customer find any problem that can’t solved, You could call or email us (with picture)

we will response to you within 24 hours.